Experience

Work History

Technical Program Manager

Airtel Digital

Gurugram, IN

Leadership: Directed a cross-functional team of 30+ professionals, including engineers, QAs, and BAs, to successfully deliver new product features.
Impact: Achieved a 25% surge in user engagement through strategic product enhancements.
Strategy: Formulated and executed a product roadmap, resulting in a 40% reduction in operational expenses by aligning key features with customer needs and business objectives.
Stakeholder Management: Fostered relationships with senior stakeholders, including Sr. VPs and C-Level executives, overseeing 3 ongoing products and spearheading 1 new product initiative.
Process Improvement: Streamlined pod processes and transitioned to Atlassian tools (JIRA & Confluence), enhancing productivity and transparency across teams

Associate Consultant

Capgemini

Mumbai, IN

Oct 2019 - Feb 2022

Associate Consultant

Product Ownership: Spearheaded the development of 2 new applications, overseeing all stages from ideation to launch.
Agile Leadership: Championed 3 critical projects as a SCRUM Master, leveraging certifications in SAFe 5, CSM, and CSPO.
Team Management: Supervised a team of 6 software engineers, fostering collaboration and ensuring timely project delivery.
Transformation: Pioneered the agile transformation for a group encompassing 12 projects, driving efficiency and adaptability.

Oct 2018 - Sep 2019

Senior Software Engineer / Analyst

Project Management: Utilized project management software as a business analyst, optimizing project selection and allocation.
Cloud Migration: Played a pivotal role in the migration of .NET applications to .NET Core, ensuring seamless transition and system stability.
Reporting: Collaborated with project managers to deliver detailed project reports, providing insights into project progress and milestones.

Aug 2017 - Sep 2018

Software Engineer / Analyst

Solution Delivery: Partnered with business analysts, developers, and infrastructure teams to deliver high-availability solutions for mission-critical applications.
Development: Contributed as a .NET Developer, collaborating through all stages of the systems development lifecycle

Product Management Mastercamp

Participating in an intensive, comprehensive product management program, learning a wide range of essential skills including strategic thinking, roadmap planning, UX design, project management, data-driven decision making, and agile methodologies.
Gaining hands-on experience through practical projects, simulating real-world scenarios to implement theoretical knowledge.
Engaging in frequent interactions with industry leaders and professionals, enhancing understanding of current market trends and operational challenges.
Developing proficiency in leading product management tools and platforms.
Demonstrating a solid understanding of customer needs and market dynamics, driving product strategies based on user-centric design thinking.

Product Management

Masters' Union

MBA

General

Liverpool John Moores University, UK

Successfully completed an online MBA program through Liverpool John Moores University, in partnership with UpGrad, a leading online education platform.
Engaged in rigorous coursework, including modules on leadership, strategy, marketing, operations, and finance. Developed comprehensive management skills applicable to a wide range of business contexts.
Completed a capstone project on Impact of Digital Marketing in adoption of Cryptocurrency and NFTs in India, leveraging strategic thinking, data analysis, and project management skills.
Collaborated effectively with diverse international teams on multiple projects, enhancing cross-cultural communication and team-working skills.
Learned under the guidance of experienced faculty and industry professionals, gaining insights into cutting-edge business strategies and practices.
Gained in-depth understanding of digital business models and e-commerce strategies, preparing for the challenges and opportunities of the digital economy.

Product Management

Agile Methodology

System Design

Project / Program Management

CSPO

SAFe Scrum Master

CSM